Can I order extra copies of Blume?
Yes! If your order exceeds 8 pounds, however, you will need to contact [email protected] for special shipping arrangements.
Last updated: April 29, 2020 10:22
Can my young child play Blume with me?
Yes! Our development team tested the variant meant for young gardeners with kiddos as young as 4 years old and they were able to comprehend and compete!
Last updated: April 29, 2020 10:23
Why are shipping fees slightly more expensive than stated on the Kickstarter page?
We estimated the initial fees at a time before many of the international lanes were affected by current events. These rates are still subsidized quite a bit to provide the best value we can to our amazing supporters.
Last updated: April 29, 2020 10:25
Do pre-order copies include all the extras from Kickstarter?
Yes, the entire first printing will include the extras. All future printings will be a slightly modified “retail version”.
Last updated: April 29, 2020 10:26
I'm a 1$ backer from the campaign, why is the cost $35 for Blume instead of $29?
As we stated on the campaign, the only way we can give our kickstarter backers the support they give us is to offer value during the campaign that can’t be obtained elsewhere. The MSRP of the retail version of Blume (which will not contain the extra content) is $40 so we are still providing a discount for pre-order supporters! Fans of Yanaguana Games know we mostly sell direct or at conventions (we don’t sell to the online discounters!)
Last updated: April 29, 2020 10:30
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.